Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 15, 2026 - 10:00 IST
Update
We will be undergoing scheduled maintenance during this time.
Posted Jul 10, 2026 - 17:09 IST
Scheduled
Dear customer, We would like to inform you that scheduled maintenance will be performed on the acre Intrusion Connect platform on 15 July 2026 starting at 10am Irish Standard Time
During this maintenance window, the service may be temporarily unavailable or experience intermittent interruptions while platform updates are being applied.
Expected impact: Temporary access interruption to the acre Intrusion Connect web portal Temporary interruption of mobile app access Monitoring and alarm communication services will continue to operate normally
We apologise for any inconvenience and appreciate your understanding as we continue to improve the security, stability, and performance of the platform.
Thank you for your patience and continued support.
--------------------------------------------------------------------- This release delivers improvements in reliability, security, and usability across acre Intrusion Connect.
Reliability Improvements - Enhanced monitoring and handling of primary and backup communication paths for more accurate status reporting. - Improved fault detection and communication path management. - Improved panel registration and synchronization reliability. User Experience Improvements - Improved notification and alert dialogs. - Enhanced mobile and small-screen usability: - Better navigation visibility - Improved dropdown menus - More responsive layouts - Improved account registration feedback and validation messages. Security Enhancements - Security-related updates to platform components and libraries. - Improvements to session management and user authentication security. - Additional platform hardening measures.
Posted Jul 10, 2026 - 11:27 IST
This scheduled maintenance affected: Web Portal Service, Mobile App API, Email Service, and Push Notification Service.