acre Intrusion Connect Service Status

All Systems Operational

About This Site

We continuously monitor the status of acre Intrusion Connect and all its related services. If the service experiences an interruption we're using this status page to keep you posted. If you are experiencing problems connecting to www.acreintrusion.cloud, please check the service status here before contacting our technical support team.

Web Portal Service Operational
90 days ago
100.0 % uptime
Today
Device Connectivity Operational
90 days ago
100.0 % uptime
Today
Mobile App API Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Push Notification Service Operational
90 days ago
100.0 % uptime
Today
Chargebee Customer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 18, 2026

No incidents reported today.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026
Completed - The scheduled maintenance has been completed.
Jul 15, 11:30 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 10:00 IST
Update - We will be undergoing scheduled maintenance during this time.
Jul 10, 17:09 IST
Scheduled - Dear customer,
We would like to inform you that scheduled maintenance will be performed on the acre Intrusion Connect platform on 15 July 2026 starting at 10am Irish Standard Time

During this maintenance window, the service may be temporarily unavailable or experience intermittent interruptions while platform updates are being applied.

Expected impact:
Temporary access interruption to the acre Intrusion Connect web portal
Temporary interruption of mobile app access
Monitoring and alarm communication services will continue to operate normally

We apologise for any inconvenience and appreciate your understanding as we continue to improve the security, stability, and performance of the platform.

Status: Planned Maintenance
Expected Outage: 60–90 minutes
Maintenance Date: 15 July 2026

Thank you for your patience and continued support.


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This release delivers improvements in reliability, security, and usability across acre Intrusion Connect.

Reliability Improvements
- Enhanced monitoring and handling of primary and backup communication paths for more accurate status reporting.
- Improved fault detection and communication path management.
- Improved panel registration and synchronization reliability.
User Experience Improvements
- Improved notification and alert dialogs.
- Enhanced mobile and small-screen usability:
- Better navigation visibility
- Improved dropdown menus
- More responsive layouts
- Improved account registration feedback and validation messages.
Security Enhancements
- Security-related updates to platform components and libraries.
- Improvements to session management and user authentication security.
- Additional platform hardening measures.

Jul 10, 11:27 IST
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.