acre Intrusion Connect Service Status
All Systems Operational

About This Site

We continuously monitor the status of acre Intrusion Connect and all its related services. If the service experiences an interruption we're using this status page to keep you posted. If you are experiencing problems connecting to www.acreintrusion.cloud, please check the service status here before contacting our technical support team.

Uptime over the past 90 days. View historical uptime.
Web Portal Service ? Operational
90 days ago
100.0 % uptime
Today
Device Connectivity ? Operational
90 days ago
100.0 % uptime
Today
Mobile App API ? Operational
90 days ago
100.0 % uptime
Today
Email Service ? Operational
90 days ago
100.0 % uptime
Today
Push Notification Service ? Operational
90 days ago
100.0 % uptime
Today
Chargebee Customer Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
Service patch release to acre Intrusion Connect 4.3 - 18th of November 2024 - 10:00am Dublin time
Completed - The scheduled maintenance has been completed.
Nov 18, 10:25 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 10:00 GMT
Scheduled - Dear acre Intrusion Connect user,
our post release analysis have brought up a minor deviation in one of the acre Intrusion service modules, therefore we will apply a service patch on Monday the 18th of November 2024 10:00am Dublin time.

Excepted service interruption:
~0,5h

During this upgrade window, the acre Intrusion Connect web portal access, mobile app access, the email and push notification services are paused.
All operations around the platform, including the web portal access, mobile app service, email and push notification service, the scheduled tasks will resume immediately after the upgrade.

Our R&D team will be monitoring the situation closely throughout the scheduled upgrade.
Your acre Intrusion Connect team
Nov 15, 13:23 GMT
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Release of acre Intrusion Connect 4.3 - 14th of November 2024 - 10:00am Dublin time
Completed - The scheduled maintenance has been completed.
Nov 14, 11:10 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 10:00 GMT
Scheduled - We are delighted to announce that we will upgrade our acre Intrusion Connect service to version 4.3 to introduce the support for our latest acre Intrusion controller generation AIC-1200.

When:
14th of November 2024 - 10:00am Dublin time.

Excepted service interruption:
~1,5h

New in this version:
- Introduce support for our latest acre intrusion controller generation AIC-1200 affecting single/multisite operations
- Update the Dashboard and widgets to support the new controller generation AIC-1200
- Enable remote access support for the AIC-1200 control panel (web portal/ existing mobile app v2.1.0)
- Preperation work for the upcoming mobile app update (iOS/android) to enable the full support of the AIC-1200
- Enable support for Two Way wireless PIRcams
- Enable support for configuration software "acre Intrusion Connect Pro"
- Ensure compatibility with acre Intrusion Gen1 and evo controller generation
- Ensure compatibility with previous "SPC Connect" mobile app
- technical infrastructure changes


During this upgrade window, the acre Intursion Connect web portal access, mobile app access, the email and push notification services are paused.
All operations around the platform, including the web portal access, mobile app service, email and push notification service, the scheduled tasks will resume immediately after the upgrade.

Our R&D team will be monitoring the situation closely throughout the scheduled upgrade.
Your acre Intrusion Connect team
Nov 8, 17:56 GMT
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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